privacy policy

Welcome

Amelio Early Education Private Limited (“Amelio”) is committed to maintaining the confidentiality, integrity and security of your Personal Information (as detailed below). Amelio takes its responsibility to protect your Personal Information very seriously. This privacy policy covers Amelio's practices for collecting and processing Personal Information and other Informtio about its customers, visitors and job applicants

What Personal Information Does Amelio Collect?

The type of business relationship you have with Amelio will determine the specific information we will need to collect from you.

If You Use Our Services, We Will Collect

Registration information that you provide voluntarily when engaging our services, or enrolling your dependent in a child or adult care program via telephone, online or in person. Registration information may include your personalized registration username and password; payment and contact information; your dependent's name, date of birth, gender, allergies, food restrictions, special needs, health information, doctor's name and other information necessary to provide care or the relevant service.
Utilization information, such as dates of use or reasons for care.
Care records created during the course of providing care to your dependents or other records related to the relevant service. Care records may include caretaker notes on activities and behaviours, pictures or other documentation records.
When registering on our site directly or through other social media platforms like Facebook, Twitter etc, as appropriate, you may be asked to enter your name, email address, phone number, city or other details to help you with your experience.

If You Are a Visitor We Will Collect

Contact information that you provide voluntarily when requesting publications or other information via telephone, online or in person. Contact information may include your name, telephone, number, facsimile number, email address and mailing address.

If You Are a Job Applicant We Will Collect

Typical information that you provide voluntarily when applying for a job via telephone, online or in person. This information may include your name, mailing address, email addresses, telephone number, facsimile number, employment history, education, references, affiliations and other relevant information.

All of the information detailed above will individually or collectively be referred to as “Personal Information” and includes information automatically tracked while navigating the website (as described below).

How Else Does Amelio Collect Information?

There are two ways Amelio may collect information: actively, as described above, or passively.

Passive Information Collection

To improve the responsiveness of the website, as you navigate through a website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection.

This site may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site.

A "cookie" is a bit of information that a website sends to your web browser that helps the site remember information about you and your preferences. You can set your browser to reject cookies, however not all aspects of the site may be available to you if you choose to do so. "Session" cookies are temporary bits of information that are erased once you exit your Web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. This site uses session cookies.

"Persistent" cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the Web site visitors find most valuable, and customizing the Web site based on your preferences. This site uses persistent cookies.

"Internet tags" (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the website server information such as the IP address and browser type related to the visitor's computer. This site uses Internet tags. Tags have been placed both on online advertisements that bring people to the site and on different pages of the site. These tags indicate how many times a page is opened and which information is consulted. We do not collect or seek personally identifiable information through these tags

"Navigational data" ("log files," "server logs," and "clickstream" data) are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors. This site uses navigational data.

How Do You Consent to Amelio’s Use of Your Personal Information?

By providing your Personal Information (including any changes thereto as may be provided by you from time to time) and / or accessing the site, you are consenting to collection, storage, use and disclosure of your Personal Information by Amelio for the purposes and to the persons (as applicable) outlined in this privacy policy (as amended from time to time). If you choose to withhold Personal Information, you may not be allowed to use Amelio’s services. Amelio will not be liable and/or responsible for the denial of its services to you on account of inadequacy of Personal Information provided by you.

Who Controls Personal Information Collected by Amelio?

In India, Amelio (through its related affiliates) is the data controller for the Personal Information collected about you. Our headquarters is located at Mangalam Square, First Floor, Plot No. L 13, Dr. VSI Estate Phase II, Thiruvanmiyur, Chennai 600041.

Why Does Amelio Collect Personal Information?

We limit the information we collect to what is necessary to provide you with high quality services and respond to your specific requests. There are several reasons why we need to collect Personal Information

To respond adequately to your requests for services or information
To provide child care and other dependent care services and to administer a family's needs in connection therewith
To provide a safe, healthy and successful environment for those in our care
To administer first aid, emergency and other medical care, when necessary
To comply with government regulations and standards
To provide college and other higher education consulting services to both individuals and employers
To serve educational, training, curriculum, communication, administrative, record-keeping and other Amelio business purposes related to the care
To provide utilization reports and other information to employers offering this benefit to its workforce
To update you of any major changes, any updates in the privacy policy etc.
To facilitate collection of co-payments and fulfill tax reporting obligations; and
To consider your application for employment with Amelio.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To send periodic emails, sms and text regarding your order or other products and services.
To follow up with them after correspondence (live chat, email or phone inquiries).

The above lists are not exhaustive and are merely indicative of the type of usage your Personal Information will be subject to.

Who May Use This Website?

Amelio websites are intended for use by adults. Amelio does not solicit or knowingly collect any information from visitors under 18 years of age. Please do not use any of our websites if you are not yet 18 years old or of the age of majority where you reside.

Where Does Amelio Store Personal Information?

Electronic Information:
Although some information may remain on storage data systems in the country where originally provided, the electronic Personal Information we collect about you will be stored and processed on electronic information systems operated by or under the direction of Amelio and located in India. As a result, Indian governments, courts, law enforcement or regulatory agencies may be able to obtain disclosure of your information through applicable laws.
Hardcopy Information:
The hardcopy of Personal Information we may collect about you will remain at the business location where you received services or provided the information, unless you request that Amelio provide you with services elsewhere.

Who Does Amelio Share Personal Information With?

Amelio considers your Personal Information confidential and does not share it with others except as described in this privacy policy. There are limited circumstances that require Amelio to disclose your Personal Information to others in order to deliver services or for Amelio’s necessary business purposes, such as:

To your Employer: Amelio services are often made available to you as a benefit through employer-sponsored programs. In order to meet our obligations to your employer, Amelio will provide details of your use to your employer, which may include your name, dates of use, reasons for use, and other available details. Information not relevant to your employer's needs is not disclosed.
To Service Providers and Other Agents: We sometimes employ or contract with other companies and individuals to perform functions on our behalf, such as providing dependent care services or recruiting services and supporting our systems and our call centers. These parties are under contractual obligations to use your Personal Information only as needed to perform these functions and agree to handle such data in accordance with Amelio’s standards described in this privacy policy.
For Business Transfers: As we continue to develop our business, we might sell or buy assets. If any of Amelio’s business units are sold or substantially all of Amelio is acquired, Personal Information relevant to the operation sold could be transferred as part of the transaction.
To Meet Legal Requirements: We may share Personal Information with law enforcement or other entities as required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences or as we reasonably determine to be necessary to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud, or to enforce our website terms of use.

How Can Individuals Access or Update Their Personal Information?

You can access, change or obtain copies of the information we have gathered about you in the following ways:

If you have established an online user account with Amelio, you may log onto your account.
You may contact directly the program or location that stores or processes your information (such as a Center where your child is enrolled or one of our call centers). Amelio may require you to make your request in writing to verify your identity.
You may contact us at the office or email address provided below.

How Does Amelio Protect Your Personal Information?

Amelio utilizes appropriate technical, administrative and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification and improper disclosure of the Personal Information we collect. Amelio securely stores the information you enter on its websites, including registration and payment information and your account password. However, no computer system or information can ever be fully protected against every possible hazard. As a result, Amelio cannot guarantee the security and privacy of the information you provide to us.

You also play a valuable part in security. Your password to access your registration information should never be shared with anyone and should be changed frequently. After you have finished using our site, you should log out and exit your browser to prevent unauthorized users from returning to your online Amelio account. If you believe that someone has improperly used or provided information about you that you did not authorize, please contact us immediately in one of ways provided below. You acknowledge that neither Amelio nor any of its directors, shareholders or other representatives shall be liable to you under any circumstances for any direct, indirect, punitive, incidental, special or consequential damages that result from or arise out of, or a breach of, or compromise of registration of your account with Amelio and/or your ability or inability to use such Account.

Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We use third-party payment processors (“Payment Processors”) for any payments made on this Platform. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processors in addition to our Terms of Use. You acknowledge that neither Amelio nor any of its directors, shareholders or other representatives shall be liable to you under any circumstances for any direct, indirect, punitive, incidental, special or consequential damages that result from or arise out of your use of the Payment Processors, your payment through the Payment Processors or your ability or inability to complete the payment.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your Personal Information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

Links to Third Party Websites

The Amelio website may contain links or references to other websites. Please be aware that we do not control other websites and that this privacy policy does not apply to those websites. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. We encourage you to read the privacy policy of every website you visit. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.

How Can Individuals Contact Amelio Early Education?

If you have any questions, comments, or concerns about this privacy policy or how we are handling your Personal Information, please contact us at info@amelio.in or by mail at the following addresses: In India - No 13, Dr. VSI Estate, Phase II, Mangalam Square, 1st Floor, Taramani, Chennai 600 041.

Will This Privacy Policy Change?

This privacy policy is subject to change and we will post revisions on our website. Please check back periodically, especially before you provide any Personal Information. This privacy policy was last updated on August 1, 2018.

Other Terms

Your use of any Amelio website is subject to our Terms of Use